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Customer Lobby
163 Reviews
4.9 out of 5 stars
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James Perry 09 Mar 2023
Great experience made buying a car very easy, when other places wouldn't work with me. Clay made it a breeze.. highly recommend
5 rate
Google
Alan “Scott” D'Zurilla 25 Feb 2023
I picked up my Mini Cooper S from them. Start to finish they were amazing and helped me along the way. No pressure, straight forward, and eager to help. Such a better experience than I've had from small to large dealerships. The team here made sure I was taken care of and my car was good to go. I re...ally appreciate the help from Clay and Charles and the rest of the team. They made sure to even order me an extra set of keys when they didn't have to. I'd highly recommend them and if I'm ever looking to upgrade another one of our vehicles they will definitely be the first place I stop. Show more
5 rate
Google
Alan “Scott” D'Zurilla 27 Jan 2023
I picked up my Mini Cooper S from them. Start to finish they were amazing and helped me along the way. No pressure, straight forward, and eager to help. Such a better experience than I've had from small to large dealerships. The team here made sure I was taken care of and my car was good to go. I re...ally appreciate the help from Clay and Charles and the rest of the team. They made sure to even order me an extra set of keys when they didn't have to. I'd highly recommend them and if I'm ever looking to upgrade another one of our vehicles they will definitely be the first place I stop. Show more
5 rate
Google
Petrell Vereen 27 Sep 2022
Bought my first out-of-state car sight unseen here. Price was good, service was great and would return for another.
5 rate
Google
Cherie Webber 31 Aug 2022
I purchased a car from Ideal and within a few days discovered an issue. I took it in for service and the issues were extensive. Mark, James and George were outstanding in their service to me. They took the car back and made everything right. They sold me a different car, a super clean KIA that I am ...pleased with. My experience had a positive outcome and I recommend these guys. They are honest, helpful and made a great buying experience for me. Thank you Show more
5 rate
Google
Harith Muthanna AlHoory 25 Aug 2022
Thank you for such remarkable customer service, we really felt well advised and appreciated. Charles was thought and honest, we finalized our deal quickly and left happy
5 rate
Google
Rachel Adams 15 Aug 2022
Buying a car here took the team all of 15 minutes or so. I found exactly what I was looking for off Autotrader and called to make an appointment to test drive the vehicle and was seen the same day. I already had my financing in order but they took care of everything else super fast. They detailed th...e car for me as well so I drove it off the lot sparkling and immaculate inside. It was a great car buying experience and I'm thankful for how quick and painless it was. Thanks!! Show more
5 rate
Google
Ryan Casebolt 08 Aug 2022
Mark and James do WORK for their customers!!! These guys never quit, stayed in communication with me and got the job DONE!!! Amazing job guys, amazing experience, keep up the great work!!!
5 rate
Google
Thomas C 06 Feb 2019
By far the easiest auto purchase I’ve ever experienced. Charles did a fantastic job getting us into a great vehicle. Ideal Auto is our dealership of choice moving forward!!
5 rate
Google
Aline Franco 04 Jan 2019
I purchased a car here a few days ago and I can honestly say the process was a breeze because my sales person Charles was amazing! He took care of everything and got me into the car I wanted. He was courteous, honest and upfront. I would definitely recommend Ideal Auto and ask to see Charles! He’s... the best! Show more
5 rate
Google
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