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iDeal Auto is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

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167 Reviews
4.9 out of 5 stars
5 star
158
4 star
9
3 star
0
2 star
0
1 star
0
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Sharee Wilson 09 May 2024
I would definitely recommend this place. My salesman Kevin was so down to earth and made everything super smooth. My uncle even had a good time laughing and conversing with him! I was a little stressed out bc a different dealership tried to run game on me, but Kevin was straight to the point and hon...est. Prior to stopping by, I was already preapproved for an amount so I didn't have to worry too much about the financing. From start to finish, I was there maybe an hour and a half! This was lightning fast compared to my parents who paid cash for a vehicle in Durham and we sat close to 6 hours! Again, I would highly recommend them and I know for certain I'll be back whenever I am ready to buy again! Show more
5 rate
Google
George Gain 20 Mar 2024
I have bought many cars over the years and this dealer is amazing. From the moment I walked into the dealership.i was met with professionalism. My salesman Mark Lowry was low pressure and very nice. It was more like dealing with a friend. The finance manager James Brown was quick, conscientious and ...kind. The dealership is unusual because it's not high pressure gotta sell you a car if you want one or not. Very impressed with the vibe the place exudes. Highly recommend. Show more
5 rate
Google
Steph Newman 19 Mar 2024
I had a fantastic experience with Tom and the team at iDeal Auto. I found their dealership on a third party site but did all my business directly with the dealership. I came from out of state and they made it easy to drive away in my new car. They even helped facilitate the financing process even th...ough I went with my personal bank instead of their option. Overall, they made the process of first time car buying so streamlined and I am very impressed with their customer service. Show more
5 rate
Google
Masai Takahashi 13 Mar 2024
I live in Massachusetts, but I just bought fiat 500 abarth from Ideal Auto in North Carolina since it was hard to find where I live. I was little nervous about how smooth the transaction will be since buying a car out of state. Sales person, Charles, helped me to buy this car and the process was v...ery smooth. They got pretty much everything done for me like registration, titles and so on. I just waited at my house and car was delivered in timely manner. I had great experience to buy a car from this dealership! Show more
5 rate
Google
Antonio T 22 Aug 2023
Fast and easy process! Guys at iDeal made everything super easy and a pleasure to work with!
5 rate
Google
Steven 18 Aug 2023
Great selection and quality vehicles on the lot. Made my decision alot harder! All employees I dealt with were professional and helpful! Thanks Ideal Auto
5 rate
Google
Steven 15 Aug 2023
Great selection and quality vehicles on the lot. Made my decision alot harder! All employees I dealt with were professional and helpful! Thanks Ideal Auto
5 rate
Google
Kenny Rich 26 Jun 2023
I had a positive purchasing experience. Clay and James were great.
5 rate
Google
FRED BURGESS 26 Jun 2023
I helped my dad purchase a car from Ideal Auto. Charles was our guy there. The transaction was flawless and Charles did everything in his power to assist in the purchase. He is knowledgeable and appears to be honest in that he did everything he promised he would do. A car dealership is only as g...ood as the people who work there. I don't usually trust car salesmen but I could make an exception here. By the way, they have some very nice automobiles here so if you're in the market, go see Charles. Show more
5 rate
Google
FRED BURGESS 23 Jun 2023
I helped my dad purchase a car from Ideal Auto. Charles was our guy there. The transaction was flawless and Charles did everything in his power to assist in the purchase. He is knowledgeable and appears to be honest in that he did everything he promised he would do. A car dealership is only as g...ood as the people who work there. I don't usually trust car salesmen but I could make an exception here. By the way, they have some very nice automobiles here so if you're in the market, go see Charles. Show more
5 rate
Google
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