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154 Reviews
4.9 out of 5 stars
5 star
154
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caramo71 14 Jul 2017
They contacted me within a day. I went to see the car with an appointment with Bill and was able to drive it without him in the car. I came back and negotiated the price and bought it. They said if there was anything wrong when I got it inspected at the Audi dealership, they would take care of it. T...he car was in perfect condition, Bill was great to work with, and I would recommend anyone to go there. Show more
5 rate
Kristian 06 Jul 2017
They replied very quickly with everything that I ask and then some.
5 rate
MAXINE 19 Jun 2017
Excellent customer service!
5 rate
Guru946NT 06 Jun 2017
I like how they respond immediately.
5 rate
ashley smith 16 May 2017
My fiancé and I were on the hunt for a new(er) SUV on May 13th 2017. We went to Raleigh for the simple fact of the variety of places we had to choose from. I've always dealt with the big corporations in the auto industry for the simple fact of them having a name & a reputation to keep. I went to Se...veral places, carmax, leith, kia etc & my fiancé ran across a 2012 Jeep Grand Cherokee Overland on "cargarus" Keep in mind this was on a Saturday @ 4:30. iDeal Auto closes at 4pm on Saturday if I'm not mistaken. A younger guy by the name of Brett or Brent was the salesman that day & said they were closed but decided to actually listen to my fiancés frustrations we had been dealing with that day and told us to come up there to check out the jeep we were looking at. We were trading in my Camry as well. It was a great experience!! We ended up getting way more for my Camry then the other dealers were offering and I got my jeep for almost 3,000.00 CHEEPER!! No haggling, pressuring & all the annoying words a salesmans has to offer! He told us what we needed to know and left us to make The decision on what we wanted to do. We ended up leaving there @ 8pm but very pleased!! I would definitely gives these guys a shot! Super nice & clean cars on the lot with BRAND NEW TIRES!! Couldn't get any better! Thanks iDeal Auto!! Show more
5 rate
Google
Martica Hartley 16 May 2017
It was a great experience dealing with them. I bought a wonderful SUV and Will Miller made everything possible for me to be happy with my new car!! Thank you very much! Good place to buy a car, people just treat you right!
5 rate
Google
Shelley Stone 15 May 2017
I had a wonderful experience with iDeal Auto. They provided top notch service! I have a growing family and my husband and I were searching for a vehicle that will accommodate all of our children (all in car seats, 3 to be exact). We found exactly what we wanted, not to mention we received a great tr...ade-in amount for my vehicle, we also received a great deal on the vehicle we ended up purchasing. We were able purchase an awesome warranty as well at an affordable price (they offer several options if you want to add a warranty onto the vehicle being purchased)!!! Their vehicles are affordable and they are willing to work with you on the price, the staff is very friendly and laid back. I never felt pressured, and the care they give their customers is unheard of nowadays! This was the absolute BEST car buying experience by FAR that I have ever had, seriously!!!! The service they provide is just off the charts! I cannot even put into words how impressed and appreciative I am of these guys!!! My husband and I had visited other local car lots before visiting iDeal Auto and I was not pleased with any of the others or the way they did business. iDeal Auto made up for that and all the time my husband and I felt we had wasted at the other places!! Will and Brett are just amazing to work with!!!! Great, great guys, you never get that car salesmen feel from this place, believe me these guys are not just there to make a dollar they are sincere people!!! Everyone there seemed very friendly, but of course I have to recommend Will and Brett as they were the two that took such good care of my husband and I. They worked with us, helped us get the payment we wanted, and we had a good time during our whole visit!!! They are genuine, down to earth people. They will go above and beyond to help any way they can to try to give you everything that you want. This was a one of a kind car dealer, and I WILL absolutely recommend them to all my friends and family! Absolutely, completely, whole heartedly, super stellar service!!!!! Show more
5 rate
Google
Matthew Ferguson 12 May 2017
Where do I start Will and Bret helped us today with our new to us 07 Acura MDX and these guys are the best they spent most of the day making sure we got what we wanted ideal autos is definitely without a doubt the best car buying experience I've ever had the guys are laid back no pressure is put on ...you to buy I honestly feel like after my experience today that they just want what's best for you because they hustled for me and my wife today Show more
5 rate
Google
Nick Chasten 12 May 2017
Definitely A good car lot to purchase a used vehicle.A great quality of cars and my salesman Will Miller was very helpful and he was upfront and honest. I've had my car for about a week and so far so good. I would definitely recommend anybody to buy a car from this dealership. Nice, Genuine and hone...st people who will work with you to construct the best deal for you! Show more
5 rate
Google
Mariuxis Medina 12 Apr 2017
"Very friendly & helpful. "
5 rate
Google
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