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iDeal Auto is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

Customer Lobby
163 Reviews
4.9 out of 5 stars
5 star
154
4 star
9
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
Jimmy R 04 Aug 2017
Highly recommended.
5 rate
Google
Tonya Johnson 04 Aug 2017
I purchased a very nice Volvo from Ideal,the customer service and buying process was great..David and George we're honest helpful..prices on used cars are very fair and reasonable..They even allowed me to test drive it most of the day. Gave me reassurance..not haggled,rushed..they work with you in g...et you in and out at reasonable time as well..I would buy there again..nice,reliable,fashionable cars.. Show more
5 rate
Cars.com
cameron 04 Aug 2017
Bill was a great sales man. I would definitely recommend him to anyone that is looking to buy a vehicle at this dealership.
5 rate
J. Cobb 03 Aug 2017
working with Bill was a great experience. Very honest and professional. thanks Bill
5 rate
Cars.com
caramo71 14 Jul 2017
They contacted me within a day. I went to see the car with an appointment with Bill and was able to drive it without him in the car. I came back and negotiated the price and bought it. They said if there was anything wrong when I got it inspected at the Audi dealership, they would take care of it. T...he car was in perfect condition, Bill was great to work with, and I would recommend anyone to go there. Show more
5 rate
Kristian 06 Jul 2017
They replied very quickly with everything that I ask and then some.
5 rate
MAXINE 19 Jun 2017
Excellent customer service!
5 rate
Guru946NT 06 Jun 2017
I like how they respond immediately.
5 rate
ashley smith 16 May 2017
My fiancé and I were on the hunt for a new(er) SUV on May 13th 2017. We went to Raleigh for the simple fact of the variety of places we had to choose from. I've always dealt with the big corporations in the auto industry for the simple fact of them having a name & a reputation to keep. I went to Se...veral places, carmax, leith, kia etc & my fiancé ran across a 2012 Jeep Grand Cherokee Overland on "cargarus" Keep in mind this was on a Saturday @ 4:30. iDeal Auto closes at 4pm on Saturday if I'm not mistaken. A younger guy by the name of Brett or Brent was the salesman that day & said they were closed but decided to actually listen to my fiancés frustrations we had been dealing with that day and told us to come up there to check out the jeep we were looking at. We were trading in my Camry as well. It was a great experience!! We ended up getting way more for my Camry then the other dealers were offering and I got my jeep for almost 3,000.00 CHEEPER!! No haggling, pressuring & all the annoying words a salesmans has to offer! He told us what we needed to know and left us to make The decision on what we wanted to do. We ended up leaving there @ 8pm but very pleased!! I would definitely gives these guys a shot! Super nice & clean cars on the lot with BRAND NEW TIRES!! Couldn't get any better! Thanks iDeal Auto!! Show more
5 rate
Google
Martica Hartley 16 May 2017
It was a great experience dealing with them. I bought a wonderful SUV and Will Miller made everything possible for me to be happy with my new car!! Thank you very much! Good place to buy a car, people just treat you right!
5 rate
Google
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